User Agreement

  • TERMS AND CONDITIONS OF USE

    Welcome to the Liberty Tax Service® Web Site ("Web Site"), a service of JTH Tax, Inc. ("Liberty Tax"). By using this Web Site, you agree to be bound by the following terms and all applicable laws and regulations (including export and re-export control laws), and agree that you are responsible for compliance with any applicable local laws. If you do not agree to these Terms and Conditions of Use, please do not use the Web Site.

    Limited License 

    You should assume that everything that you read or see on the Web Site is copyrighted or otherwise protected and owned by Liberty Tax or some third party who licensed to Liberty Tax the right to use such material. Unless otherwise expressly noted, nothing that you read or see on the Web Site may be copied or used except as provided in these Terms and Conditions of Use or with the prior written approval of Liberty Tax.

    We grant you permission to print individual pages from the Web Site, unless otherwise expressly noted, for your own personal, noncommercial use in learning about, evaluating or purchasing Liberty Tax’s services or products. No other permission is granted to you to print, copy, reproduce, distribute, license, transfer, sale, transmit, upload, download, store, display in public, alter or modify these materials. This grant of permission is not a transfer of title, and under this permission you may not:

    • use the materials for any commercial purpose, or for any public display (commercial or noncommercial);
    • remove any copyright, or other proprietary notations from the materials;
    • transfer the materials to another person or "mirror" the materials on any other server.

    We make no warranties or representations to you that your use of any materials displayed on the Web Site will not infringe the rights of third parties.

    Restrictions on Use of Materials on the Web Site 

    All material on the Web Site, including all files, images, text, software, and data, are the property of Liberty Tax. These materials are licensed to you for your personal, non-commercial use. You may download, print, or view these materials on your personal computer, provided you do not delete or change any of the information, including copyright and trademark notices.

    You may not modify, reverse-engineer, disassemble, redistribute, republish, upload, or re-use any of the text, graphics, or other materials on the Web Site without Liberty Tax's written permission.

    Third Party Web Sites 

    Liberty Tax may provide links and pointers to Internet sites maintained by others ("Third Party Sites"). Such links are provided for your reference only. Liberty Tax does not control such Third Party Sites and is not responsible for the content of or any products or services offered on those sites.

    Submitted Information 

    If you submit information to us, excluding personal and financial information related to tax preparation, credit card payments, refund anticipation loans or other bank products, but including any comments, remarks, suggestions, ideas, notes, drawings, graphics, concepts or other information, you are giving that information, and all your rights in it, to Liberty Tax free of charge, and that information will be treated as non-confidential and non-proprietary and may be used by Liberty Tax for any purpose, without your consent or any compensation to you or anyone else. This is true whether you submit such information to us by e-mail, through a form on the Web Site, on a bulletin board, or in any other manner.

    Please do not submit or transmit any material that is unlawful, threatening, libelous, defamatory, obscene, pornographic, profane, or might in any other way violate any law. You are solely responsible for any material you submit to us.

    Through your usage of the Web Site, you may submit and/or Liberty Tax may gather and track your page views, how you came to visit the site, and length of time viewing pages. Liberty Tax is free to use such information for internal studies and analyses.

    Tax Return Copy Download 

    If you elect to use our Tax Return Copy Download feature on this site, you should not file with the IRS or any taxing authority a tax return which you download which has already been filed or which is incomplete.

    Disclaimer and Limitation of Liability

    ALL MATERIAL ON THIS WEB SITE IS PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

    LIBERTY TAX MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, COMPLETENESS, OR SUITABILITY OF ANY OF THE MATERIAL ON THIS WEB SITE, OR ON ANY SITE OR SITES "LINKED" TO THIS WEB SITE. LIBERTY TAX MAKES NO WARRANTY THAT THE WEB SITE WILL BE AVAILABLE, UNINTERRUPTED, ERROR FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LIBERTY TAX FURTHER MAKES NO WARRANTY THAT YOU WILL ACHIEVE SUCCESSFUL RESULTS FROM FOLLOWING ANY INSTRUCTIONS OR DIRECTIONS ON THE WEB SITE.

    IN ANY CASE, LIBERTY TAX'S LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, INJURIES, AND CLAIMS OF EVERY KIND (WHETHER IN CONTRACT, NEGLIGENCE, TORT, OR OTHERWISE) WILL NOT BE GREATER THAN THE AMOUNT YOU PAY FOR TAX PREPARATION SERVICES OR ELECTRONIC FILING, PLUS, IN THE EVENT THAT WE MAKE AN ERROR IN TAX PREPARATION, WE AGREE TO PAY ANY INTEREST AND PENALTY ASSESSED AS A RESULT.

    United States Only 

    All materials on this Web Site are provided solely for the purpose of promoting Liberty Tax's operations, services and products in the United States, its territories, possessions and protectorates. Liberty Tax makes no representation that the materials on the Web Site are appropriate or available for use in other locations. If, despite these conditions, you use the Web Site from outside the United States, you are solely responsible for compliance with any applicable foreign or local laws.

    Trademarks, Trade Names, and Service Marks 

    Unless otherwise indicated, all logos, names, package designs, and marks on the Web Site are trademarks or service marks owned or used under license by Liberty Tax. The use or misuse of any of these marks or other information is strictly prohibited.

    Modification and Termination of This Agreement 

    Liberty Tax may modify this agreement at any time without notice to you. By continuing to use this Web Site after Liberty Tax posts any such changes, you agree to be bound by the modified terms of the agreement. If you do not agree to any change, you must immediately stop using and accessing the Web Site.

    The effective date of the latest version of the agreement, as stated below, indicates the last time the agreement was materially modified. Checking the effective date below allows you to determine whether there have been material modifications since the last time you reviewed the agreement.

    Effective date of this agreement: December 1, 2005.

    Liberty Tax may terminate this agreement at any time, without notice to you, if it believes, in its sole judgement, that you have breached or may breach any term or condition of this agreement, or it may terminate this agreement for its convenience.

    You may terminate this agreement at any time by destroying all materials received from the Web Site and ceasing to use the Web Site.

    Dispute Resolution 

    This agreement has been made in and shall be construed in accordance with the laws of the Commonwealth of Virginia. By using this Web Site, you agree to the sole and exclusive venue and jurisdiction of the state courts of Virginia Beach, Virginia, and the federal court located in Norfolk, Virginia, for any and all disputes arising out of or related to this agreement or the use of this Web Site.

    Tax Lounge Terms of Use

    The Terms:

    The Terms of Use for the Tax Lounge, the libertytax.com User Agreement and Privacy Policy (collectively referred to as the "Terms"), shall govern your use of the Tax Lounge (the "Tax Lounge").

    By using the Tax Lounge you agree to be bound by the following terms and all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.  If you do not agree to these Terms of Use, please do not use the Tax Lounge. 

    Tax Lounge – Informational Purposes Only

    The Tax Lounge is intended to provide Liberty Tax Service customers with the opportunity to exchange useful and helpful information with each other. You agree that all opinions expressed by users of the Tax Lounge are expressed in their individual capacities, and not as a representative of Liberty Tax Service.

    The Tax Lounge is composed of Posts provided by third parties not affiliated with Liberty Tax Service.  These posts should be used for general reference only and not as a substitute for professional legal or tax advice. 

    You understand that Liberty Tax Service assumes no duty to verify the accuracy of the Posts made by users of the Tax Lounge.  You agree that Liberty Tax Service is not responsible for the accuracy of the content. You further agree that Liberty Tax Service will not be liable for any damages incurred as a result of the use of any information or content posted on the Tax Lounge. 

    Please always proceed with caution when relying on the advice of others.  Users of this site may, either intentionally or unintentionally, misrepresent what they know.  As such, information may be entirely accurate or inaccurate.  You should proceed with caution when relying on any communication within the Tax Lounge. It is your responsibility to exercise your judgment in evaluating the accuracy, completeness or usefulness of any participants' posts on the Tax Lounge.

    Liberty Tax and/or other users may post links and pointers to Internet sites maintained by others ("Third Party Sites").  Such links are provided for your reference only.  Liberty Tax does not control such Third Party Sites and is not responsible for the content of or any products or services offered on those sites.

    Code of Conduct

    "Posts" include any type of files, images, text, software, data, and any other content any person provides on the Tax Lounge, including, but not limited to message boards, chats, wiki pages or any other type of communication.  

    You agree not to post any content that:

    • Contains obscene, profane or vulgar language, nudity, are of an offensive subject matter, including but not limited to remarks which are racist or victimize, harass, or degrade an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
    • Contains threats or harassing or abusive language;
    • Contains statements that are defamatory, libelous, deceptive, fraudulent, or misleading;
    • Promotes illegal or criminal activities or post links to other websites that deal with such activities;
    • Solicits passwords or personal information;
    • Is unrelated to the subject matter of the Tax Lounge;
    • Contains software viruses, worms, harmful code or Trojan horses;
    • Involves any advertisement or solicitation;
    • Constitutes spam, chain letters, pyramid schemes or securities offerings;
    • Infringes on copyrighted material unless you are the copyright holder, you have written permission of the copyright owners to post the material or you are sure that the use of any copyrighted materials is permitted by the “fair use” legal doctrine;
    • Impersonates any person or entity or falsely represents your identity or qualifications;
    • Breaches any users’ privacy by containing personal or sensitive information such as name, address, e-mail address, or other identifying information.

    Liberty Tax may delete any posting that we believe violates any of the terms of this agreement.  You may report posts you feel are in violation of these terms to:  emailsocialmedia@libtax.com

    Privacy—(www.libertytax.com/privacy-policy.html)

    Any information that you post on the Tax Lounge is posted at your own risk, and can be obtained and used by others. You are cautioned not to reveal information that you do not want made public. At Liberty Tax Service, we respect and protect the privacy of our customers and those who use our Web Site.  Liberty Tax Service's Privacy Policy provides details of our approach to privacy and how we collect, use and protect your personal information.

    Additionally, you agree to grant Liberty Tax Services the right to use any post or information, idea, product or service communicated in a post on the Tax Lounge without any obligation to compensation.

    IRS Circular 230 Notice

    None of the communications in any post on the Tax Lounge, as they may relate to a Federal Tax transaction, matter, or concern shall be considered a “covered opinion” as described in IRS Circular 230.

    Therefore, none of the communications in the Tax Lounge may be relied upon in an attempt to avoid penalties imposed on the taxpayer by the IRS. 

     Revision and Discontinuance of the Tax Lounge

    With or without notice, Liberty Tax Service reserves the right at any time to revise, modify, delete, suspend or discontinue, temporarily or permanently, the Tax Lounge (or any part thereof, including any posts).  You agree that Liberty Tax Service shall not be liable to you or to any third party for any modification, revision, suspension or discontinuance of the Tax Lounge.  By your continued use of the Tax Lounge you signify that you agree to such modified terms.

    Disclaimer of Warranties and Limitation of Liability

    ALL MATERIAL ON THE TAX LOUNGE, INCLUDING ALL POSTS, IS PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

    YOU AGREE NOT TO HOLD LIBERTY TAX SERVICES LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF YOUR USE OF THE TAX LOUNGE REGARDLESS OF THE TYPE OF CLAIM (WHETHER IN CONTRACT, NEGLIGENCE, TORT, OR OTHERWISE).

    LIBERTY TAX SERVICE MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, COMPLETELNESS, OR SUITABILITY, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, OF ANY OF THE MATERIAL ON THE TAX LOUNGE, OR ON ANY SITE OR SITES “LINKED” TO THIS WEB SITE.  LIBERTY TAX SERVICE MAKES NO WARRANTY THAT THE TAX LOUNGE WILL BE AVAILABLE, UNINTERRUPTED, ERROR FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.  LIBERTY TAX FURTHER MAKES NO WARRANTY THAT YOU WILL ACHIEVE SUCCESSFUL RESULTS FROM FOLLOWING ANY INSTRUCTIONS OR DIRECTIONS IN THE TAX LOUNGE. 

    YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOU BEAR ALL RISKS ASSOCIATED WITH USING OR RELYING ON THE CONTENT IN THE TAX LOUNGE. 

    ADDITIONALLY, YOU AGREE TO INDEMNIFY, DEFEND AND HOLD LIBERTY TAX SERVICE, AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, AGENTS, AND EMPLOYEES HARMLESS FROM ANY CLAIM, DEMAND, OR DAMAGE INCLUDING REASONABLE ATTORNEYS' FEES, MADE BY ANY THIRD PARTY RELATING TO OR DUE TO YOUR USE OF THE TAX LOUNG OR ANY CONTENT YOU POST OR MAKE AVAILABLE ON THE TAX LOUNGE.

    Dispute Resolution

    The Terms will be governed by Virginia law as applied to agreements entered into and to be performed entirely within the Commonwealth of Virginia, without regard to its choice of law or conflicts of law principles, and applicable federal law. By using this Tax Lounge, you agree to the sole and exclusive venue and jurisdiction of the state courts of Virginia Beach, Virginia, and the federal court located in Norfolk, Virginia for any and all disputes arising out of or related to this agreement or use of the Tax Lounge. 

    Registration

    You will be required to register with Liberty Tax Services in order to make a post on the Tax Lounge.  You agree to provide accurate and complete information when completing your registration.  Liberty Tax Service may discontinue or cancel any account if feels contains incomplete or false information. 

    Modification and Termination of This Agreement

    Liberty Tax Service may modify this agreement at any time without notice to you.  By continuing to use the Tax Lounge after Liberty Tax Service posts any such changes, you agree to be bound by the modified terms of the agreement. If you do not agree to any change, you must immediately stop using and accessing the Web Site.

    Liberty Tax Service may terminate this agreement and your use or access to the Tax Lounge at any time, without notice to you, if it believes, in its sole judgment, that you have breached or may breach any term or condition of this agreement or it may terminate this agreement for its convenience.  You agree, upon termination, to discontinue using the Tax Lounge and agree not to re-register or otherwise use the Tax Lounge.  You agree and understand that Liberty Tax Services may take appropriate actions to prevent your ability to use the Tax Lounge at its sole discretion.

    Without affecting the application of these Terms to all other Posts and users, Liberty Tax Service reserves the right to waive or modify any of these Terms as they apply to a specific post and user.

    The effective date of the latest version of the agreement, as stated below, indicates the last time the agreement was materially modified.  Checking the effective date below allows you to determine whether there have been material modifications since the last time you reviewed the agreement.

    Effective date of this agreement:  July 15, 2009