I went in to the Christiansburg, Virginia store, and Ms. Angela Woolwine did our taxes. WOW! From the get-go, she offered us coffee. She was extremely friendly the entire time, chatted with us during, and even gave us a discount. She did a SUPER job, and got us the maximum refund she could. She wasn't a bit worried about anything else in the world other than doing our taxes and, to me, that is SO IMPORTANT!!!! I can tell you this, NOBODY ELSE will be doing our taxes from now on. Y'all hang on to that young lady. She's OUTSTANDING!