Fanatical at Liberty

Category: customer service

I went in to the Christiansburg, Virginia store, and Ms. Angela Woolwine did our taxes. WOW! From the get-go, she offered us coffee. She was extremely friendly the entire time, chatted with us during, and even gave us a discount. She did a SUPER job, and got us the maximum refund she could. She wasn't a bit worried about anything else in the world other than doing our taxes, and to me, that i
Posted By: Melissa Hylton on Sunday, March 23, 2014
After finishing the opening checklist for the store early, I opened at 8:50 AM. Almost immediately, an elderly lady came in and told me that she needed to get her taxes done. Talking with her, I discovered that her husband had died in the middle of 2013. She claimed that her daughter had been trying to take what little money she had left and had been stealing her mail. As she talked, she kept a
Posted By: Randolph Brooks on Sunday, March 23, 2014
A few yrs ago i filed with my husband n because he owed back child support they keep my money. So for years i didnt file in fear they would keep my money so thanks to yall i found out i could file without my husband on my taxes n now i get my refund every year. Thank u for helping me..
Posted By: Deanna Stubbs on Sunday, March 23, 2014
I went to liberty tax they got my information they did my income tax quick in easy I made money n got money this place in the people was friendly in also no how to make business as we'll they help u talk to you so you understand I will always go there to do my income tax in tell people as we'll
Posted By: Dominique Austin on Saturday, March 22, 2014
I came in today upset because I found out from H&R Block that I was only receiving a few hundred dollars. I was told to come to liberty to get a second opinion, and i'm very pleased that I did. H&R Block told me that my schooling didn't matter this year however it really did and instead of only getting $500 i'm receiving $1600. I have to say this turned my day around 100% and I will continue to co
Posted By: Nicole Rozman on Saturday, March 22, 2014
I have a young lady who works for me as a fanatical waver in my Bristol, RI office. Check out her Facebook post and I think you'll understand why I think she is employee # Awesome ! I just want to take a moment to share something very touching that happened to me today while I was working at Liberty Tax. A man parked his car, got out, and approached me. I said hello and he proceeded to tell me
Posted By: Larry Walsh on Saturday, March 22, 2014
Besides jennifer doing my taxes for many years she taught me about Relay for Life!!!
Posted By: adam ciolk on Friday, March 21, 2014
I worked for Liberty Tax Casper, WY several years ago as a tax preparer. I remember seeing how hard working and passionate the owner, Sandy S., was. She was constantly making herself available to customers, answering questions, contacting the IRS for clients and regularly putting in 12+ hour days to ensure that every need was met. It blew me away that she was always ready and willing to help peopl
Posted By: Malissa Greenwood on Friday, March 21, 2014
Liberty Tax Services has been a place thats gave me a chance to learn new skills and find new talents inside myself. I am a handyman in the daytime, a musician at night, as well as a proud father of three kids which are all straight A students. 2014 as been the coldest winter in over ten years, before coming to work for Liberty Tax Service-JTH Financial, my job as a handyman was at it's worst, dig
Posted By: Edward Bryant on Friday, March 21, 2014
I started off in Franchise Development. I felt God really blessed me with this job considering I lost one of two jobs I had been working, right before my wedding. With Liberty, I could build my family’s future in one place. One day, another employee approached me and asked me if I would “wave” outside the corporate office. I had no hesitations! I put the Liberty costume on and was actually a
Posted By: Jake Vinluan on Friday, March 21, 2014