After a horrible experience last year doing our taxes with another tax prep, because we waiting almost 5 months to get our refunds due to poor preparations and had to go congressional because Liberty Tax said that would be the only way we can get to the bottom of why our refunds haven't been received yet, my husband and I decided to try Liberty Tax. They were really nice and seemed to have more of an idea about what they were talking about. They answered all our questions in a professional manner and offered the $50 for people and their friends if they filed their taxes there. After we filed our taxes, the preparer's kept in touch to make sure they did well and to make sure we were not going through what we went through last year 2013. We received our refunds within the 21 days and bought our nice new car. I would recommend Liberty Tax to others and will keep them on a positive note. Thank you Liberty Tax!