Frequently Asked Questions

  • Find the answers to your most popular questions by choosing a category. 

     

    Preparation & Filing

    What documents do I need if I have a mortgage?

    What documents should I receive from my employer?

    What documents do I need if I am unemployed?

    What documents do I need if I am self-employed?

    What documents do I need if I am divorced?

    When is the deadline to file my taxes?

    When is the earliest that I can file my taxes?

    Is there a penalty for filing my taxes after the deadline?

    What paperwork should I bring to my tax interview?

    Can I claim charitable donations without a receipt?

    Can I deduct expenses paid for repairing my home?

    What are my next steps if I have been impacted by a natural disaster?

    What tax consequences will I face if I lost my home in a foreclosure?

    How are my taxes impacted if I have filed bankruptcy?

    Can my spouse and I file our tax return together if we are legally separated and not divorced?

    If I forgot to report a second income on my taxes, how can I report it now?

    Do I have to pay taxes on money that was gifted to me?

    Am I taxed on money that I inherit from a loved one?

    Do I need to report work-study income if I am a full-time student?  

    Why should I file my taxes electronically?

    How can I check the status of my refund?

    Why is my refund less than I expected?


    What documents do I need if I have a mortgage? Your mortgage company should send you Form 1098 which reports the mortgage interest you paid. 

    What documents should I receive from my employer? The forms to prove employment may vary depending on individual situations. For most, an employer will provide a W-2 form. The self-employed (i.e. independent contractors, product sales representatives such as Mary Kay, etc.) should receive a 1099-MISC from the company.

    What documents do I need if I am unemployed? If you received unemployment benefits from your state over the past year, you must claim that as income and, therefore, pay taxes on those benefits. The unemployment agency should provide you with a 1099-G form, which explains the amount of benefits you drew during the past year. The Internal Revenue Service (IRS) receives a copy as well and will tax you at the appropriate rate in your tax bracket. Not everyone owes. If you worked a portion of the past year, chances are you paid payroll taxes and may earn a refund if those deductions were overpaid.

    What documents do I need if I am self-employed? You will need to file a Schedule C using IRS Form 1040. Depending on your type of business and where you conduct business, there may be other forms you will need. You may also need to make quarterly estimated payments by filing Form 1040-ES, Estimated Tax for Individuals.

    What documents do I need if I am divorced? Taking necessary steps before tax time will make things easier once you file your taxes for the first time after a divorce. Change your W-4 through your employer so taxes will be withheld at the correct rates. Also, if you (or a family member) changed your name, file Form SS-5 with the Social Security Administration to ensure there aren’t any complications with the IRS.

    When is the deadline to file my taxes? The standing deadline for personal taxes is April 15. However, sometimes that date falls on a weekend or after Emancipation Day (a holiday in DC) and pushes the deadline to as late as April 17.

    When is the earliest that I can file my taxes? When you get your W-2, you can have your taxes prepared right away, but the IRS will not accept them before a pre-defined date. The government shutdown in October of 2013 has forced the IRS to delay of the 2013 tax-filing season. The IRS will process returns on January 31, 2014.

    Is there a penalty for filing my taxes after the deadline? Yes, you can opt to pay your tax liability through an installment plan. In addition to paying taxes through an installment payment plan, there may be other options such as the Offer in Compromise (OIC). Under an OIC agreement, the IRS may agree to settle the taxpayer’s liability for less than the full amount of taxes owed. The IRS is not likely to approve an OIC if there’s evidence that the taxpayer could pay the full amount through an installment payment plan or another method. A taxpayer can request consideration for an OIC by filling out Form 656, Offer in Compromise, or Form 656L, Offer in Compromise (Doubt as to Liability), and mail the application package to the IRS.

    What paperwork should I bring to my tax interview? Below is a list of documents to bring with you to your tax interview. A copy of this list, along with what to expect during your interview, can be downloaded in the Resource Center

    PERSONAL INFORMATION FOR EACH FAMILY MEMBER:

    • Name
    • Date of Birth
    • Social Security Card /ITIN/ATIN
    • Last Year’s Tax Return
    • Valid Driver’s License

    INCOME AND TAX INFORMATION:

    •  W-2’s
    • Interest (1099-INT or substitute)
    • Dividend Slips (1099-DIV or substitute)
    • Stock Sales (1099-B or Broker Statement)
    • Self-Employment Income and Expenses
    • Sale of a Personal Residence
    • Rental Income and Expenses
    • Sale of any Business Assets
    • Gambling or Lottery Winnings (W-2G for some winnings)
    • State Income Tax Refund (1099-G)
    • Pension Income (1099-R)
    • Estimated Taxes Paid
    • Social Security or Railroad Retirement (SSA-1099 or RRB-1099)
    • IRA or 401(k) Distribution (1099-R)
    • Unemployment Compensation (1099-G)
    • Miscellaneous Income (1099-MISC)

    DEDUCTIONS/ADJUSTMENTS:

    • Medical Expenses
    • Real Estate or Personal Property Taxes
    • Mortgage Interest
    • Charitable Contributions (cash and non-cash)
    • Employee Business Expenses
    • Gambling Losses
    • Moving Expenses
    • Traditional IRA Contributions
    • Higher Education Expenses
    • Educator Expenses
    • Student Loan Interest

    TAX CREDITS:

    • Child Care Provider/Address and Employer Identification Number (EIN) or Social Security Number (SSN)
    • Adoption Expenses
    • Retirement Savings Contributions Credit

     

    Can I claim charitable donations without a receipt? Yes, you can as long as you keep good records in case you are ever audited by the IRS. Be sure to record the name of the organization, the date and location, as well as a detailed description of what you donated. Keep notes on the amount you claimed as a deduction and how you figured the fair market value on the items you donated. In the case of a monetary donation, as long as it’s less than $250, a canceled check or even a payroll deduction can suffice for proof of the donation. 

    Can I deduct expenses paid for repairing my home? Typically, general home repairs cannot be deducted from your taxes. Home repairs are meant to keep your home in good condition, but do not increase the value of your home. However, if you live in a “federally declared disaster area” and your home is affected, then you can claim the cost to repair the damages. If you use part of your home as a principal place of business, some repairs can be deducted, but you must itemize your deductions on Schedule A.

    What are my next steps if I have been impacted by a natural disaster? The first step is to check the IRS Tax Relief Site to see if your area has been determined as a “disaster area” by the President because the IRS provides specific relief to these victims. (If you do not have access to the internet, call FEMA for disaster assistance at 1-800-621-3362). If you are in a disaster area and you were impacted by the disaster, meet with a tax preparer to determine which year you should claim casualty loss. Doing so will help you figure out the best possible tax break.

    What tax consequences will I face if I lost my home in a foreclosure? For federal taxes, a foreclosure is viewed as the sale of property. Two separate matters will impact your tax liability: any gain from the sale of your property and credited income you receive from any debt forgiveness. There are ways to calculate your Gains and Cancellation of Debt. To learn the specifics on how your particular situation is impacted, visit the Home Foreclosure and Debt Cancellation section on the IRS website or contact a Liberty Tax office for guidance.

    How are my taxes impacted if I have filed bankruptcy? Depending on which Chapter you filed for, taxes may not be exempt. With Chapter 7 bankruptcy, federal taxes are exempt from discharge. When filing Chapter 13 bankruptcy, it is very important to file and pay your taxes during the bankruptcy proceedings because the court can dismiss your claim if you fail to meet this requirement. Dismissing the claim leaves you responsible for all of your debts. For further tax information on bankruptcy, read the IRS Publication 908 (10/2012), Bankruptcy Tax Guide.

    Can my spouse and I file our tax return together if we are legally separated and not divorced? If your divorce is not final, you may choose to file married filing jointly. Just note, that you and your spouse are responsible for the tax bill and any future audits. 

    If I forgot to report a second income on my taxes, how can I report it now? Since it is not a small change (missing form or math miscalculation), missed income probably requires that you file an amendment. You’ll need to file Form 1040X, Amended U.S. Individual Income Tax Return, on paper; no e-filing here. Additionally, if any changes you are making need forms or schedules attached, make sure you do so.

    Don’t panic, you have three years since the date of filing or two years from paying (whichever is later) to correct the issue. But note, if your amended return claims more refund money, go ahead and cash your original refund check – no need to wait the average 12 weeks it takes to process your amended return. However, if your amended return shows you owe, you’ll want to lower fees and interest by paying those taxes as fast as you can.

    You can then track the status of your amended tax return(s) with the IRS’s ‘Where’s My Amended Return’ tool. Check the IRS’s site about three weeks after you’ve mailed your amended return or call 866-464-2050.

    If you are uncertain about needing to amend a tax return, don’t hesitate to contact your local Liberty Tax office.

    Do I have to pay taxes on money that was gifted to me? No. The federal tax laws do not consider gifted money to be earned income therefore it is not taxable to you. No state has a tax law on gifted money either.

    Am I taxed on money that I inherit from a loved one? Generally, property received as an inheritance is not included in your income. However, if property you receive this way later produces income such as interest, dividends, or rents, the income is taxable to you.

    Do I need to report work-study income if I am a full-time student? Yes, any money which you received as a result of work is taxable income and must be reported on your tax return. Attach your W-2 showing your earnings and your taxes withheld to your tax return.

    Why should I file my taxes electronically? The main reason for filing taxes electronically (e-filing) is to get your refund faster. Twenty-four hours after sending your tax return, the IRS will send you a confirmation of receipt or a rejection notice. Generally, e-filing is safer and faster than filing on paper.

    How can I check the status of my refund? The 'Where’s My Refund' tool on the IRS website provides the most up-to-date information regarding the status of your refund. This tool is updated every 24 hours.

    Why is my refund less than I expected? Many factors can contribute to why your refund is less than you expected. You have to consider the three elements that define a refund: your taxable income, the amount withheld from your paycheck for federal and state taxes, and your tax rate. If you aren’t getting as much money back try to look on the bright side – you didn’t give the IRS a zero-interest loan.   


    Why Liberty Tax

    Why should I choose Liberty Tax to prepare my taxes? 

    What services and guarantees does Liberty Tax offer? 

    Does Liberty Tax offer e-file? 

    How do I find the closest Liberty Tax office? 

    What are the operating hours of Liberty Tax offices? 

    Why should I choose Liberty Tax to prepare my taxes? Are you one of nearly half of all American taxpayers overpaying the IRS? Could you be repeating the same mistakes or overlooking deductions year after year? Liberty's tax professionals thoroughly examine each customer's tax situation to get every deduction, credit, and tax advantage possible. We pledge quality tax preparation coupled with premier customer service at each location. And we guarantee accuracy or your money back.

    What services and guarantees does Liberty Tax offer? Sometimes the best things in life are free! Free tax advice may prove invaluable, and it's available just by calling or stopping by the closest Liberty office. Did you, or someone else, prepare your tax return last year? We'll check it free. Additionally, if the IRS audits any of our customers, we will accompany the customer to the audit free of charge. If an error is made in the preparation of the customer's return which results in a cost of interest or penalty, we will pay that interest and penalty.

    Does Liberty Tax offer e-file? Yes, we do. Liberty offers e-file and free direct deposit for refunds directly sent to the customer's bank account.

    How do I find the closest Liberty Tax office? Dial 866-871-1040 to talk directly with the Liberty Tax professional nearest to you or use our income tax preparation office locator  to find the closest Liberty Tax office.

    What are the operating hours of Liberty Tax offices? During tax season, most offices are open seven days a week. Offices in malls are open the same hours as the mall, while most other offices are open 9 a.m. - 9 p.m. Monday through Friday, 9 a.m. - 5 p.m. Saturday and 12 p.m. - 5 p.m. on Sunday. For your convenience, Liberty Tax maintains year-round office hours to offer any tax advice you need long after tax season is over.


    Resource Center


    Tax Education

    Does Liberty Tax offer tax education courses to help me prepare my own tax return?

    What are the costs of attending Tax School?

    How can I locate a Tax School near me?

    What topics are covered during Tax School?

    Are there employment opportunities with Liberty Tax after attending Tax School?


    Does Liberty Tax offer tax education courses to help me prepare my own tax return? Yes, Liberty Tax offers tuition-free tax education courses with a minimal book and supply charge every fall, and a free week-long Rapid Class every January. After completing the class, students are welcome to apply for seasonal work at Liberty Tax.

    What are the costs of attending Tax School? Liberty Tax Schools are tuition-free. The only cost might be a small fee for books, which may vary per market. Availability is based on classroom capacities per office. Find a local office for more information or call 1-800-658-1042.

    Liberty Tax Service has been approved by the California Tax Education Council to offer Liberty Tax School (CTEC Course #2097-QE-0001), which fulfills the 60-hour “qualifying education” requirement imposed by the State of California to become a tax preparer. A listing of additional requirements to register as a tax preparer may be obtained by contacting CTEC at P.O. Box 2890, Sacramento, CA 95812-2890, toll-free by phone at (877) 850-2883, or on the Internet at www.ctec.org

    Licensed by Oregon Department of Education (OAR) 581-045-0033(6). Students must pass the Tax Preparer examination given by Oregon Board of Tax Practitioners before preparing tax returns for others.

    Liberty Tax Service is authorized for operation as a postsecondary educational institution by the Tennessee Higher Education Commission. In order to view detailed job placement and completion information on the programs offered by Liberty Tax Service, please visit Tennessee Higher Education Commission and click on the Authorized Institutions Data button.

    Tennessee Disclosure about Transferability of Credits

    In Maryland, additional instruction and requirements are necessary to prepare an individual for employment as a Registered Tax Return Preparer.

    How can I locate a Tax School near me? You can contact your local Liberty Tax Service office to register. Call 1-800-658-1042 to locate your closest Liberty Tax Service office. You can also register for tax school online.

    What topics are covered during Tax School? The Basic Income Tax Course will cover the fundamentals of tax preparation and such topics as:

      • Filing information and status
      • Exemptions and dependents, and wages, salaries and tips, etc.
      • Interest, dividends and other income, standard deduction and itemized deductions
      • Child Tax Credit, Earned Income Credit, Child and Dependent Care Expenses
      • Basis of property and capital gains
      • Depreciation, profit or loss from a business and Schedule E’s
      • IRA deduction, student loan interest deduction, moving expenses and all other adjustments

     

    The Intermediate Income Tax Course is designed for more experienced preparers. It is a more in-depth analysis of certain Schedule’s, Depreciation and 1040NR’s, for example. Please contact your local office to determine what courses they offer to best suit your needs.

    The Advanced Income Tax Course is for students that have successfully completed the Basic Income Tax Course and Intermediate Income Tax Course. Some of the topics covered are Basic Partnerships, Basic S Corporation and Foreign Earned Income Exclusion, just to name a few. Please contact your local office to determine what courses they offer that best suits you.

    Are there employment opportunities with Liberty Tax after attending Tax School? Liberty Tax strives to help Americans learn more about their taxes: whether it's to save money on their own returns or to improve their skill sets for possible employment. Tax school can launch new job opportunities for many who take our tax classes.
    "The tax industry has over one million employees, and our company is definitely in the hiring mode," says John T. Hewitt, CEO and founder of Liberty Tax Service. 


    Tax Franchise

    Does Liberty Tax offer franchise opportunities?  

    Does Liberty Tax offer franchise opportunities? Ready to find out more about opportunities with the fastest-growing tax company in the industry? We're building the number one franchise team in the tax industry! Liberty Tax Service has over 4,400 offices currently operating in the United States and Canada. It's a great time to be at Liberty! Learn more about owning a tax franchise with Liberty Tax.