For Immediate Release
February 14, 2013
|CONTACT: Martha O’Gorman
Chief Marketing Officer
(800) 790-3863 ext. 8022
Where’s My Refund? IRS Web Site Is Swamped
Liberty Tax Service Updates Taxpayers on Status
Beach, VA (February 14, 2013) – Taxpayers nationwide need answers and they
are heading to the IRS’ web site using the Where’s My Refund tool to get them.
Last weekend alone, the IRS processed 1.4 million returns yet had 4.5 million
hits to their Where’s My Refund page. Taxpayers are frequently checking the
site from mobile devices such as phones and tablets.
“All of the delays this tax season are inconveniencing Americans
who are accustomed to getting their refunds earlier. They desperately need
their money,” said John Hewitt, CEO and founder of Liberty Tax Service.
In an official statement issued on February 14, the IRS explained
that the Where’s My Refund web site is receiving heavy volume of refund
inquires. The IRS system only updates once every 24 hours, usually at night.
The IRS stresses to taxpayers that there is no need to continually check the
site, once daily is sufficient.
The typical time to
receive a tax refund is 21 days with e-filing and direct deposit. However,
several tax returns have been delayed in the system due to various forms that
could not be processed, such as form 8863 for Education Credits. Starting
today, the IRS is now filing tax returns that have form 8863 attached.
Founded in 1997 by CEO John T.
Hewitt, Liberty Tax Service is the fastest-growing tax preparation franchise
ever. Liberty Tax Service has prepared over 10 million individual income tax
returns to date. Liberty Tax Service and its nationwide network of over 30,000
tax preparers are ready to offer their assistance at any time.
According to the International Franchise Association’s Franchise Business Economic Outlook, the
number of franchise units in the United States declined from 2009 until 2012.
Currently there are approximately 27,000 fewer total franchise establishments
operating in the United States than there were in 2008. (774,016 in 2008
compared to 746,828 in 2012). In spite of this downward trend, Liberty Tax
Service increased its number of locations from 2,695 in 2008 to 4,183 in
Liberty Tax Service stands behinds community enrichment
efforts by sponsoring various non-profit organizations and urging their
employees and franchisees to give back to their communities. To extend that
community support, Liberty also offers an online tax
service, eSmart Tax, which enables some to do their own taxes wherever there’s
a computer. eSmart Tax is backed by the tax professionals at Liberty Tax
Service and its nationwide network of over 30,000 tax preparers,
ready to offer their assistance at any time.
For a more in-depth
look at Liberty Tax Service, visit http://libertytax.com or the Give Me
Magazine. Follow Liberty Tax on Facebook at http://facebook.com/LibertyTax and on Twitter at http://twitter.com/libertytax or check the blog at
http://libertytax.com/taxlounge or contact Liberty
Tax directly at 1-877-at-Liberty.