Liberty Tax and New River Innovation Team Up to Help Consumers Resolve IRS Problems

 


CONTACT: Reed Humphrey
Company: New River Innovation
Title: VP Marketing
(336) 245-4281
rhumphrey@NewRiverInnovation.com 
   

 

 

CONTACT: Tiffany Dodson
Company: Liberty Tax Service
Title: Marketing
(336) 306-3578
tiffany.dodson@libtax.com 

 

Liberty Tax and New River Innovation Team Up to Help Consumers Resolve IRS Problems 

(Dec. 15, 2010) - Liberty Tax and New River Innovation have announced a strategic partnership to offer full service IRS support for American taxpayers, through the companies’ complementary services.  The companies share a vision and a goal: to help Americans year-round with their taxes, and effectively and efficiently resolve any IRS issues.   

Liberty Tax will offer New River Innovation’s flagship software, easyIRS™, to customers who need help resolving IRS problems.  With easyIRS, people can understand their situation and respond to the IRS like a pro by printing personalized documents, phone call scripts and coaching points. And they’ll save money by solving it online.  

Likewise, New River Innovation will refer customers with tax filing needs to Liberty Tax.  Liberty Tax offers a variety of tax filing options at its 3,300 brick-and-mortar locations in the United States: computerized tax preparation, electronic filing, paper return preparation, free tax advice, and free audit representation.  Do-it-yourselfers can choose to file online using eSmart Tax through Liberty Tax.   

“This synergetic opportunity allows us another winning customer-service offering,” said John Hewitt, CEO and Founder of Liberty Tax. “Online problem resolution is a significant new advantage for the growing market of online filers.” 

“We are excited about the opportunity to team up with Liberty Tax; our companies have a shared vision to provide comprehensive services for taxpayers year-round.” New River CEO Alan Neely said. The partnership could help as many as 13.5 million taxpayers to file their taxes locally and solve their IRS problems online with easyIRS.  Neely adds “this is a distinctive offering unlike anything else in the market today.” 

About Liberty Tax Service 

Liberty Tax Service, http://www.libertytax.com, is the fastest-growing retail tax preparation company in the industry’s history. Founded in 1997 by CEO John T. Hewitt, a pioneer in the tax industry, Liberty Tax Service has prepared over 8,000,000 individual income tax returns. With 41 years of tax industry experience, Hewitt is the most experienced CEO in the tax preparation business, having also founded Jackson Hewitt Tax Service.  The Liberty Tax Service franchise opportunity is #9 on the fastest-growing franchises list of the 2010 Entrepreneur “Franchise 500.” 

About New River Innovation 

Venture capital-backed New River Innovation developed easyIRS, http://www.easyIRS.com, its patent-pending software for taxpayers to solve their own IRS problems online with confidence.  The company offers automated, low-cost solutions for a wide range of tax related problems.