Tax Services at Liberty Tax When you visit a Liberty Tax® office, you can rely on real help from real people – and products and tax service with real benefits. What makes Liberty Tax special? Our knowledge of income tax preparation, our enthusiasm, our commitment to our customers, and our selection of products is just the start of what we offer. Whether you choose Liberty Tax to prepare your personal taxes or small business taxes, you're getting a partner who will stand with you and actively seek out your best interests, biggest refunds or smallest legal tax liabilities. Our returns are backed by the Liberty Tax promise – friendly, accurate, and with a money-back guarantee. We’re here for you 24/7. Year-Round Support – Offices are open all year to serve your needs. Satisfaction Guarantee – Our offices stand behind every tax preparation experience 100%. Your preparation fees will be refunded if you are not satisfied for any reason. Accuracy Guarantee - Our offices will give you the most accurate return and the largest possible refund, or work to find more deductions or breaks to lower your tax liability. If the office makes an error in the preparation of your return that results in penalties and interest, the office will reimburse you for the associated penalty and interest initially assessed. Free Consultation – Free information and tax advice at every office. Audit Assistance - If the IRS audits you for a return we prepared, we will accompany you to the audit to offer assistance by explaining our methods of income tax preparation. Correspondence Assistance - We will help you handle all IRS and state tax return correspondence that you get, including audits, letters and inquiries about your tax return. Free Copies - At any time after using our tax return service, you can get copies of your paid tax return for free. Be prepared. See what documentation is needed to accurately prepare your taxes by viewing our Tax Interview Checklist. A downloadable copy of the Tax Interview Checklist can be found in the Resource Center on our Frequently Asked Questions (FAQ) page. We can help. Choose the filing option that best fits your needs. Find your local office. Visit your local Liberty Tax office and one of our certified tax preparers will file your taxes for you. E-file. Liberty Online is simple, do-it-yourself tax preparation backed by the Liberty Tax promise and handles even the most complex returns. Traditional. File your return using a standard paper return that you mail to the IRS.