I have always had bad luck with taxes and tax preparation. People have made mistakes doing my taxes, costing me money. Things were a huge pain especially with me being disabled.
My wife and I decided to try Liberty tax service® after a really huge screw up by someone. We figured it wouldn't hurt....maybe even our luck might change. We came in that first time and it was fast and easy to understand. They fixed the problem. Because of this we have always come back to Liberty, and we are always trying to turn people towards them.