I started working with UPS at 18. It was my first job right after graduating high school. Then a year goes by and all of sudden I get my W-2s and, of course, I didn't know what to do because never had a job before. I then made an appointment with Liberty Tax and they were helpful from talking on the phone to meeting in person. They helped and talked me through everything, so I knew what was going on as a first time tax payer. The employee gave me no problems and took the time to make sure I was signing and understanding the procedures for the processing. I was glad the experience went so well that I've been and will be continuing going with Liberty Tax for help with my taxes.