I have done my taxes with other companies and was a little afraid to change. The young men in the Statue of Liberty outfits caught my eye, and I decided one year to look into switching offices. I moved into a new town with a new job and felt it was time to make a change in tax preparation.
I was met at the door by Mark who immediately made me feel as if he were a long lost friend. My nerves disappeared as I realized this tax office was different than any other I had been to. Mark got to know me and my wife, and asked about the family with a genuine interest in our life. I have been going back for 5 years now and each year Mark asks about the children and any new updates, just as a family member would when you don't see them for years.
He took an interest in my family and always has answers to my questions. This personal attention makes the difference when I decide again, each year, to return to Liberty Tax®. Mark made the difference. I haven't even mentioned the fast, courteous service. The knowledge of the personnel in the office is spectacular. When a return was being held up by the Feds, Mark called me to explain the situation.
I cannot see myself going to any other tax preparation office. Mark and Liberty Tax® have taken the stress and pressure of tax season out of my life. How has Liberty Tax® changed my life? They introduced me to one great human being- Mark.