I had always had my taxes done at H&R Block , until this year. I was on facebook the day before I received my w-2, I decided to look at the H&R Block page and I then saw over hundreds of bad comments over this years filing.
There was a problem between H&R and IRS submitting taxes; there were so many returns that had been there 2 weeks and not even submitted yet. So seeing that got me looking around to get my done somewhere new. I called Jackson Hewitt, they were rude and unprofessional. So now onto another which was Liberty Tax® that was my first time speaking to Cheryl at the Hamilton Ohio office.
She was so nice and helpful also she fit me in the very next day. When I showed up for my appointment Cheryl was very welcoming asking if I would like anything. Throughout the whole time she explained everything to me and was quick with the whole thing.
Everything was laid out clearly and detailed on the credits, deductions, fees and the process. The price was very reasonable. I will be referring your company to everyone. As for myself from this year and years to come I will only be filing through your company also having Cheryl do my refund. I am so happy with the service I received.