Well I've been getting my taxes done with liberty a few years now but about 2 years ago we had a problem with my oldest daughter s last name my wife and i were stressed thinking we will have a problem with our return and we really needed it asap we got back to liberty it was late evening we sat down with the older white headed gentleman and he worked past store hours and fixed our problem I was impressed and we got our return even sooner than we thought we would I couldn't thank him enough that's why I always return year after year matter of fact I'm waiting tax forms now see ya soon liberty...