Mr. and Mrs. Brent Strann emigrated from Antiqua a few years ago, settling in the Hampton, VA area.

Finding work would be a little difficult as both of them are deaf. A company that deals with “disabled but capable” people called, Versability, did eventually hire him, as she is a stay-at-home-mom caring for their two children, who are also deaf.

On Tuesday, January 26, 2015, we had the pleasure of meeting the Strann’s and introduced them to our Liberty Tax office. When they came in, Ms. Strann immediately made certain hand motions indicating she could not hear and “asked” for paper and a pen. Thus began a long and challenging “conversation,” more like a pen-pal correspondence relationship, with one of our preparers, Dana that lasted more than an hour.

The end result was a refund for them of over $7K! They were ecstatic! They were giggling and signing each other back and forth so rapidly; it was, indeed, comical and heart-warming all at once! What a great ending!