Mr. and Mrs. Brent Strann emigrated from Antiqua a few years ago, settling in the Hampton, VA area.

Finding work would be a little difficult as both of them are deaf. A company that deals with “disabled but capable” people called, Versability, did eventually hire him, as she is a stay-at-home-mom caring for their two children, who are also deaf.

On Tuesday, January 26, 2015, we had the pleasure of meeting the Strann’s and introduced them to our Liberty Tax® office. When they came in, Ms. Strann immediately made certain hand motions indicating she could not hear and “asked” for paper and a pen. Thus began a long and challenging “conversation,” more like a pen-pal correspondence relationship, with one of our preparers, Dana that lasted more than an hour.

The end result was a refund for them of over $7K! They were ecstatic! They were giggling and signing each other back and forth so rapidly; it was, indeed, comical and heart-warming all at once! What a great ending!