I chose Liberty almost 3 years ago. I had already used a local tax consultant which did us wrong & tried H&R Block, who made promises they didn’t keep & had us drive from Canton to Cartetsville 4 times to re-sign paperwork, not to mention high fees.
The first year with Liberty, I saw a sign & walked in. We were welcomed in like friends & offered snacks. The second year I went in with someone else & still treated greatly. It was efficient, friendly & a speedy return. Then the IRS sent a letter months afterwards into the off tax season. I made a call to Liberty & was told to bring in certain papers & he asked me when was best day for me to meet him. He did everything needed to help the situation. The mix up was our mistake also but they treated us like we were family & helped us any way they could during process.
It’s wonderful to walk into a place & be known by name as a friend! We are going back this year & the next year to Liberty.