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Safe Sender

You can allow mail from specific email addresses to safely come into your inbox without it being placed in your junk or spam folder by whitelisting email addresses within your email client or Internet security software and adding email addresses to a safe senders list.

Each program has different steps in order to do this. Please click on the link for the software you have and follow the instructions:


AOL

  • WebMail
    1. Open the email.
    2. Click on info@libertytaxonline.com.
    3. Click Add to Address Book in the window that appears.
    4. Enter any additional information.
    5. Click Save.
     
  • AOL (version 9.0 or higher)
    1. Copy the "from" address from the latest email (or you can copy the addresses listed above).
    2. In the pop-up box, select Add.
    3. Paste the copied address/type the address required in the Other email field.
    4. Make the newly added address the "Primary email address" by checking the checkbox.
    5. Select Save.
     
  • AOL 8.0
    1. Select Mail in the Menu on the top of the screen.
    2. Select Mail Controls.
    3. The Mail Control Screen would be displayed. Select Next.
    4. Select Customize Mail Controls for this Screen Name and click Next.
    5. You can select "Allow email from all AOL members, email addresses and domains" (allows all emails).
    6. Select Next until the Save button shows up at the bottom.
    7. Select Save.
     
  • AOL 7.0
    1. Select Mail in the Menu on the top of the screen.
    2. Select Mail Controls.
    3. The Mail Control Screen would be displayed. Select Next.
    4. Select Customize Mail Controls for this Screen Name and click Next.
    5. In the exclusion and inclusion parameters, include the domain libertytaxonline.com.
     

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BellSouth / AT&T Web Email

  1. Open your mailbox.
  2. Select Options on the top right hand side > Mail Options > Filters > Add Filter.
  3. Select Filters.
  4. Click "Add Filter".
  5. In the top row, labeled From Header, select contains from the pull down menu. Enter *libertytaxonline.com in the text box next to the pull down menu.
  6. Move down to the bottom where there is the option Move the message to. Select Inbox from the drop-down menu.
  7. Select the Add Filter button once again.

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Comcast SmartZone

  1. Click Address Book.
  2. Click New and choose New Contact.
  3. Add info@libertytaxonline.com and any additional information.
  4. Click Save.

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Cox.net

  1. Go to WebMail Inbox window.
  2. Click Preferences.
  3. Under General Email Preferences, click Blocked Senders.
  4. Type in info@libertytaxonline.com to allow in the Exceptions List.
  5. Click Add.
  6. Click Save.

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EarthLink

  1. Open the Address Book.
  2. Click Add.
  3. Enter www.libertytaxonline.com.
  4. Click Save.

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Entourage

  1. Open the email.
  2. Right-click the eSmart Tax's email address.
  3. Select Add to Address Book in the short-cut menu.
  4. Verify info@libertytaxonline.com's contact details.
  5. Click Save.

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Gmail

  • Primary Tab
    • Move one of info@libertytaxonline.com's messages to your Primary tab by either dragging and dropping the message into the Primary tab, or by moving it using the Move to tab feature.
     
  • Mark "Not Spam"
    • If one of eSmart Tax's emails has shown up in your spam folder, or you want to whitelist it you can mark it "Not Spam" to whitelist it.
     
  • Create A Contact
    1. Select Contacts from the options on the left side of the Gmail Inbox.
    2. Select Create Contact on the top menu.
    3. Enter info@libertytaxonline.com in the primary email box.
    4. Select Save.
     

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MacMail

  1. Open the email.
  2. Ctrl-click info@libertytaxonline.com and select Open in Address Book.
  3. Verify info@libertytaxonline.com's contact details.
  4. Click Save.

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McAfee SpamKiller

  1. Click Friends.
  2. Click Add.
  3. Enter www.libertytaxonline.com.
  4. Click OK.

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MSN

  1. Select Settings: Email | Junk e-mail (bottom left, just above Calendar).
  2. From the E-mail settings screen, select Junk E-mail Guard.
  3. Select Safe List.
  4. Enter *libertytaxonline.com.
  5. Select Add.

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Mozilla Thunderbird

  1. Check if eSmart Tax's email is in your Junk folder, right-click on the email and choose Mark As Not Junk.
  2. Click Address Book.
  3. Make sure that the Personal Address Book is highlighted.
  4. Click New Card, the New Card window will display.
  5. Under the Contact tab, copy info@libertytaxonline.com and paste it into the Email dialog box.
  6. Click OK.

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Norton AntiSpam

AntiSpam works along with Outlook, Outlook Express, Netscape and Yahoo, MSN/Hotmail to block spam mails before it reaches your inbox. To make sure emails reach you, you can add us to your Personal Friends list or Global Friends list. Here is how you can do that:

  1. Start Norton AntiSpam, select Status & Settings tab.
  2. Select AntiSpam.
  3. Select Configure button - right hand side bottom of the screen.
  4. Select Allowed List tab - second tab on the list of tabs.
  5. Select Add.
  6. Enter info@libertytaxonline.com in the Email address box.
  7. Select OK.

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Outlook

  • For 2003, 2007 and Express
    • Without an example email address in your inbox:
      1. Select Actions from the toolbar at the top of the screen.
      2. Select Junk E-mail.
      3. Select Junk E-mail Options.
      4. Click the Safe Sender tab.
      5. Click Add.
      6. Type in info@libertytaxonline.com to add to your safe sender list.
      7. Click OK.
       
    • With an example email in your inbox:
      1. Open the email.
      2. In the Toolbar options at the top, click the Safe Lists drop-down.
        Note: This is located in the "Junk Email" section
      3. Select Add Sender to Address Book.
      4. Click OK.
       
    • To white list an entire domain:
      1. Open the email.
      2. In the Toolbar options at the top, click the Safe Lists drop-down.
        Note: This is located in the "Junk Email" section
      3. Select Add Sender's Domain (@esamrttax.com) to Safe Senders List.
      4. Click OK.
       
     
  • For 2010
    1. In Outlook, go to the Home tab.
    2. Click the Junk button.
    3. Choose Junk E-Mail Options from the drop-down list.
    4. Go to the Safe Senders tab.
    5. Type info@esamrttax.com to add.
    6. Click OK.
     
  • Express
    1. In Outlook, go to the Tools menu.
    2. Select Address Book.
    3. Click New and select New Contact from the drop-down menu.
    4. Type in info@libertytaxonline.com and include any details you want.
    5. Click OK.
     

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Outlook.com (Formerly Hotmail)

  1. Open your Outlook mailbox.
  2. Select Options from the top right (next to the question mark).
  3. Select More Options > Safe and Blocked Senders (under Preventing junk email) > Safe Senders.
  4. In the space provided, enter *libertytaxonline.com.
  5. Select Add to list.
  6. Ensure the safe mailing lists box has the address you entered, and select OK.

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Road Runner

Adding an email address to the safe sender list will add the email to your inbox and future emails will be delivered to the inbox.

  1. Open your Road Runner mailbox.
  2. Open your Junk Mail folder.
  3. Select the email that includes info@libertytaxonline.com to add as a safe sender.
  4. Click Mark as Not Spam.

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Spam Assassin

  1. Find the spam assassin folder on your hard drive, and open it.
  2. There would be a file named user_prefs. Open it with a text editor (such as Notepad).
  3. If there is no such file, create it, instructions are available at this website.
  4. Make a new line in the file. On that line, enter whitelist_from, followed by @libertytaxonline.com.
  5. Save and close the file.

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Verizon

  1. Open your Inbox.
  2. Click Options.
  3. Click Block Senders.
  4. Locate the “Safe List”.
  5. Enter www.libertytaxonline.com.
  6. Click OK.

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Windstream

  1. Click the Settings tab.
  2. Click Messages.
  3. Click Allow and Block Messages.
  4. Select Advanced Block Senders.
  5. In the Allowed Senders and Domains area type *libertytaxonline.com to allow.
  6. Click OK.

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Yahoo

In Yahoo Mail, your contacts list is your whitelist. To add the From Address to your Yahoo Contacts:

  1. Open your Yahoo mailbox.
  2. Click the address book icon under the Yahoo! Mail logo. When you roll your mouse over it, it will say Contacts.
  3. Click New Contact.
  4. Fill in the fields of your Contact.
  5. Click Save.

Mail from this sender should now be delivered to your Inbox.

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