Contact Support

We're here to help!   

Online Support Hours:
January through April 20:  9:00 am - 12:00 am EST.
April 21 through December: 9:00 am - 5:00 pm EST.

For general inquiries, send an e-mail to libertyonlinesupport@libtax.com and our Customer Support Team will respond to your e-mail.

Common Questions

Will my computer work with this service?

As long as your computer has a stable Internet connection and you use a browser that supports a 128-bit SSL encryption (for secure connections), it should work fine.

Compatible browsers include:

  • Microsoft Edge
  • Internet Explorer 11, 10, 9
  • Firefox 18 and up
  • Google Chrome 24.0.1312.57 and up
  • Safari 5 and up
  • Opera

Please remember to allow cookies and enable JavaScript.For optimal viewing capability, we recommend setting your display resolution to 1366 x768 (if available) or 1024 x 768 and maximizing your browser window.