On September 1, 1997, tax legend John Hewitt acquired a Canadian tax franchisor, U&R Tax Depot. In 1998, the company opened five offices in the U.S. and became Liberty Tax Service®.
Today, we have more than 4,000 Liberty Tax Service® offices in the United States and Canada, and we prepare more than two million individual tax returns annually. Our headquarters are located in Virginia Beach, Virginia.
Our mission remains the same as when we first opened: offer the flexibility of a personal tax consultant and the security of a large, established company. We continue to provide our unique range of tax preparation services and expand our presence in the competitive personal income tax industry.
Known for the total support we provide our franchisees, our tax return preparation franchise is consistently recognized as a leader among all franchises, not just personal income tax-based businesses. We’ve been ranked as one of the top franchises on Entrepreneur magazine’s annual Franchise 500 list every year since 1998, including a Best of the Best award in 2016. We’re also listed in Bond’s Top 100 Franchises. Accounting Today named Liberty Tax® to its Top Tax Firms list in 2016 and 2017. We’re the #1-ranked non-food multi-unit franchise by Multi-Unit Franchisee magazine, and we’ve been awarded a top spot among franchises by Black Enterprise, Poder/Hispanic Enterprise, and Military Times Edge.
Our CEO, Nicole Ossenfort, continues our reputation for excellence by developing and implementing strategies that directly contribute to maintaining our competitive edge in the tax business. Before becoming the leader of Liberty Tax®, Ms. Ossenfort owned several Liberty Tax® franchises and was the Vice President in charge of the Company’s 360 Accounting Solutions business, where she gained a wealth of business experience in management and leadership.
Most recently, Ms. Ossenfort served on the Board of Directors of Liberty Tax®. Nicole is an exceptional leader who has built her career by developing and driving company-wide efficiencies and effectively responding to change. She works tirelessly with our leadership team and our franchisees to achieve long-term sustainable growth in an attractive market.