Advanced Tax Support Advisor

Since 1997, we've excelled as a leading franchisor, aiding countless Americans in refund maximization. Our customers are looking for someone they can trust, a price they can afford, and to either owe less in taxes or get their most significant refund.

Believe in our mission! The Liberty Tax's mission is to be trusted locally and respected nationally as the best choice for professional tax services. In keeping with that mission, we are an organization built on keeping it R.E.A.L- Relational, Excellent, Accountable, and Local.

Our Core values are commitment to community impact, diversity, and employee development, which has contributed to its reputation in the tax preparation industry.

Our Culture

• Celebrations, recognitions, and volunteer opportunities
• Diversity & Inclusion
• Opportunities for career advancement within the company
• Awesome perks, including a fun business-casual environment.
• Training and mentoring programs 
• We serve to make a positive difference in the community to build positive and established relationships and create a healthy and fun work environment.

Position Overview

We are seeking a highly skilled and experienced Advanced Tax Support Advisor to join our team. As an Advanced Tax Support Advisor, you will play a crucial role in providing expert tax support and guidance to both internal teams and external clients. Your in-depth knowledge of tax laws and regulations, coupled with your exceptional problem-solving abilities, will enable you to navigate complex tax scenarios and deliver comprehensive solutions. The ideal candidate is a detail-oriented professional with a proven track record in tax advisory, a strong analytical mindset, and outstanding communication skills.

Position Responsibilities

• Serve as a key point of contact for complex tax-related inquiries, leveraging your extensive knowledge to provide accurate and timely tax advice to internal teams and external clients.
• Conduct in-depth research and analysis of intricate tax issues, including complex transactions, legislative changes, and regulatory updates, to ensure accurate and up-to-date tax guidance.
• Assist clients in managing and resolving tax disputes, including representing them during tax audits, preparing responses to tax authorities, and providing strategic guidance throughout the process.
• Share your advanced tax knowledge with junior team members, providing guidance, training, and mentoring to enhance their tax expertise and ensure high-quality service delivery.
• Identify opportunities for process enhancements, automation, and efficiency improvements within the tax support function, and actively contribute to the implementation of best practices.

Minimum Qualifications

• A minimum of 3 years of experience working in the tax industry.
• Willingness to commit to becoming an Enrolled Agent (EA) or Certified Public Accountant (CPA)
• Experience in preparing or reviewing federal and state individual tax returns (Form 1040) and business entity tax returns (Forms 1065, 1120, or 1041).
• Proficiency in tax software, financial analysis tools, and Microsoft Office applications.
• Deep knowledge of tax laws, regulations, and reporting requirements, including expertise in complex tax scenarios and advanced tax planning strategies.
• Must be available to work nights and weekends as scheduled.

 Preferred Qualifications

• An active Certified Public Accountant (CPA) or Enrolled Agent (EA) certification.

 Travel:  NA

Our Seasonal Benefits

• Flexible Work Hours: Enjoy the flexibility to adjust your work schedule to fit your needs. Working at Liberty Tax during the tax season can be an opportunity for growth and development with these valuable benefits.
• Opportunities for Advancement: Seasonal employees have the chance to transition to full-time roles with career advancement possibilities.
• DeepBlue Debit Card: A convenient way to access paychecks or tax refunds faster.
• Additional Benefits: Employee Assistance Program
• Employee exclusive discounts on electronics, appliances, fitness membership, groceries, hotels, concerts, car rentals and more

Physical Demands and Work Environment 

The position involves working primarily at a desk, requiring extended periods of time sitting and performing tasks on a computer or workstation. The use of a communication device, such as a headset, may be necessary for up to eight hours during the workday to engage in effective communication with clients and colleagues.
 
Employee Acknowledgement
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, or technological developments).
 
Liberty Tax Service is an equal-opportunity employer.