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I went through a challenging 2024 and 2025, so I expected my taxes to be a bit complicated for both years. Going to Liberty Tax in both 2025 and 2026 to file my taxes was simple, straightforward, and the people working there are both knowledgeable and friendly. I really appreciate them taking a process I was dreading and making it painless.

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This is our 3rd year having the Elizabeth City location file our return.  We look forward to our session with Kelvin and his team.  On this visit, we worked with Jackie who provided their usual quick, efficient and personable service.

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Jackie was awesome! She explained everything and was quick to get me processed. I will return  next year. Thanks!

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Donna was simply amazing!She knows her tax guidelines rules and regulations.The process was simple, easy and efficient. Donna is very professional and I would highly recommend anyone that would like to have their taxes done, by all means check out Donna at Liberty tax.

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I have been a client of Donald Mitchell for over 12 years and every year she is such a positive woman and she's always trying to find a good substantial refund for you. She always has a great team. She always trying to recruit individuals to either brighten their horizon or learn how to prepare taxes. I would recommend her agency to any individual and I talked to her earlier and I told her because of so many spam called you get that they were becoming my best friend and if I could send a referral to all these spam people I would and we laughed miss Donna I thank God for you every year and I appreciate everything you do

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Good people, work efficiently end out no waiting. You can drop off if you like. Mrs. Donna did my tax for years no problem she know what she is doing. She's  a smart lady.
.

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Very professional. We recommended Michelle to 2 others and get $50 each for referrals. Our tax lady is wonderful. Very knowledgeable. This is our 2nd year with Michelle. I don't want to go anywhere else.
Price was lower than expected.

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Michelle was amazing she really had great work ethic and gave me comfort.i felt really safe when i was talking to her  tell her Chika sent you aka Jacqueline  omg thanks again Michelle for making this process easy and painful

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Markisha is a miracle worker. She helped me get 4 years of taxes straightened out in less than a month. If I had any questions she was right there by my side to hep me understand the process. I would recommend her and Liberty tax to everyone. Thanks again for everything! 😊

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Thank you Kelvin at store In Portsmouth Va on George Washington Hwy for preparing my taxes with such care and professionalism. I truly appreciate your attention to detail, clear communication, and the time you took to ensure everything was done correctly. Your expertise made the process smooth and stress-free.

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I’ve been working with Sheila for my tax preparation, and I couldn’t be more pleased with the experience. Sheila is incredibly knowledgeable, professional, and thorough. She took the time to explain the details of my return, ensuring I understood everything and didn’t miss any deductions or credits.

Her attention to detail and dedication to accuracy made the entire process stress-free. Sheila is not only efficient but also very approachable – she answered all my questions with patience and clarity.

I highly recommend Sheila to anyone looking for a trustworthy and skilled tax preparer. Her expertise and customer service are top-notch, and I feel confident knowing my taxes are in great hands.

Thank you, Sheila, for making tax season so much easier!

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Sheila is the best!!! She helped me get my taxes done and also called the IRS just to help me get my information that I needed for her. She was so kind and the sweetest ever. If you go to liberty ask for Sheila. While I was sitting at her desk three other clients came in and they all said they were there to see Sheila. That tell you what type of person she is!

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I have been through alot in the pass year, Taking care of my Dad Estate, Brain surgery,  then Therapy and going  back to work..I had to then deal with my taxes .I  went to the office at Ferrell Pkwy, and sat down with Markisha Williams..What a Blessing this young lady was to me. She was informative,  resourceful,  and very patient and kind.I would definitely be coming back, and will advise everyone to do the same. With all I been through she made me feel a weight was lifted and it's was going to be ok..Thank you so much Markisha..thank you..

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Been bringing my taxes here for several years; Janeen has always done a great job. One year the IRS sent me a tax bill for $14,000 😳 right out of the blue! Janeen called them, resolved the issue completely over the phone, end of discussion. Yeah, I’m happy with LT!

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Tierra was awesome it was our first year there and will be going back

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Great place doing taxes ! Toni was so much help and had fantastic customer service. She made it pain free and was very knowledgeable which made it so much easier. We’ll definitely be coming back next year.

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I requested Mrs. Markisha to file my taxes after coming to this location the year prior. Highly recommend her, she’s very knowledgeable and professional. She’s a great fit for the company as someone who has filed my own taxes for years, I will be trusting her with my returns next year.

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Take my time out to appreciate to Liberty tax been a loyal customer since I moved to Va every year I go I always feel welcomed and yesterday I had a pleasure meeting Omunique she was so funny we had so much to talk about felt like I knew her for years she talked me thru the whole process never not one time she was distracted she is a great multitasker and she got me in and out she definitely the real deal I appreciate her and liberty tax I will definitely see yall next year

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NORTH CAROLINA, VIRGINIA

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Virginia Beach, VA

Portsmouth, VA

Portsmouth, VA

Virginia Beach, VA

Virginia Beach, VA

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