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These are professionals who wont put your  income tax money in jeopardy. Its certified to hit your bank account with no delay. And being that their legit, all it take is patience and you will be a satisfied customer.

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Very polite and kind and quick responses all around did a great job

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JIM GIBSON prepared my return and his demeanor relieved me of stress I initially felt. He is professional, informative, and pleasant.  I would recommend him to anyone who wants top notch service in filing their return.

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So I go to liberty tax every year to get them to do my taxes this year I had a different experience. We had some issues that arise after I was already given a refund amount so I called them today and they immediately got to work when I walked into their office to make sure that we did everything 100% correct so that the IRS doesn’t mess with my refund anymore. Were very very Particular and just really good at helping me through the process of making sure that I did my W-2s correct leave my healthcare correctly. They’re just awesome and I would recommend them to everybody because they always work their hard. It is to get you the best refund possible so I would strongly encourage people to go to liberty tax especially Monroe office.

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I love Anna! She has done my taxes for the past two years and she's always quick, efficient and really kind. I hope she's back again next year

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Suzanne did a great job! Got us all the credits we could get!

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Ken was great!  He checked my tax info I brought in for 2924 and I was on my way.  I will be back next year.
HR Block did my taxes last year and coded my status incorrectly.  Ken made the needed corrections and I was very happy with the results.

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I return here every year and every year they go above and beyond!!! Pam really goes out the way to make you feel like Liberty Family. If they make a mistake at all I promise they will fix it immediately and effectively....tho it's rare that it happens in my experience. Highly recommended to come here and get any and everything needed for your tax preparations!!!

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They were very friendly and didn't waste anytime with helping me today. No long lines and no waiting..

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I cannot recommend Liberty Tax Service in Matthews highly enough! I came in completely overwhelmed after discovering a lien from the IRS while trying to open a HELOC. I had no idea where to even begin — but Teresa, the manager, immediately took the time to walk me through everything. She reviewed all the documents, explained the steps I needed to take, and gave me clear, reassuring advice that helped me regain control of the situation.

Her knowledge and calm guidance were truly priceless. I left with a plan, peace of mind, and a deep sense of gratitude. From now on, I’ll be going to Liberty for all my tax returns and any financial issues that come up. The entire team was amazing — I honestly owe all the ladies there flowers and lunch for how much they helped me.

Thank you again, Liberty Tax Matthews! You’ve got a customer for life.

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Great service. If you need to have your taxes fill out ask for Mrs Teresa she's the best. She will answer any questions you need to know about your taxes.

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Theresa does a very good job. She's a true professional
Thanks, Liberty Tax.

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