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As a Waver for our office, you will be tasked with energetically promoting our tax services by creatively and effectively waving and displaying signage on the streets to attract potential clients. This position requires enthusiasm, strong physical stamina, and a friendly demeanor to engage with passersby and drive foot traffic to our office.

Waver

A Tax Preparer at our office is responsible for accurately and efficiently preparing income tax returns for clients, ensuring compliance with all relevant tax laws and regulations. This role requires strong attention to detail and excellent customer service skills to provide clients with a seamless tax-filing experience.

Tax Preparer

As a Receptionist at our office, you will serve as the first point of contact for clients, providing a warm and professional greeting, managing phone calls, and scheduling appointments. Your excellent communication and organizational skills will be crucial in ensuring a smooth and efficient flow of clients and information within the office.

Receptionist

The Office Manager at our office plays a pivotal role in overseeing daily operations, including staff management, office organization, and ensuring the timely completion of tax related tasks. With your leadership and administrative skills, you will contribute to the office's efficiency and ensure a high level of customer satisfaction.

Office Manager

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I had a really great experience at Liberty Tax this year and felt it was worth sharing. I switched to Liberty after leaving my previous tax preparer because I started to feel like a postscript rather than a priority. I did a lot of research, read reviews, and compared options before narrowing it down to a few highly trusted places.

From the moment I walked in, everyone was friendly and welcoming, which is honestly impressive during tax season (haha). Taxes can feel stressful and confusing, but they made the entire process much more manageable. I had no idea what documents I needed to bring, but my preparer answered every question I had (and I had a lot 😅), explained everything in simple language, and made sure I fully understood my return before filing. I never felt rushed, which I really appreciated. The office was clean, organized, and the whole process felt smooth and professional.

I did end up waiting a little less than 15 minutes past my appointment time, but I genuinely didn’t mind. You can tell they spend real, personal time with each client, and once it was my turn, I received that same level of attention and respect. A few extra minutes is worth it when you know you’re getting thoughtful advice and not being rushed out the door.

What really stood out was how knowledgeable and involved the entire team was. Even the owner/manager stopped by to make sure everything was going the way I expected and shared his decade-plus of experience to help guide the process. They were honest, realistic, and clear about what to expect, which made me feel confident and taken care of. After my face-to-face appointment, I knew I made the right choice and that I’ll be sticking with them going forward.

Tip from me: bring all your documents and questions. They genuinely take the time to go through everything with you. If you’re unsure what to bring, just call ahead. I felt confident nothing was being missed after making a checklist.

I’m really appreciative of the service and wish I had gone to them sooner. I always viewed taxes as such a daunting task but I realized it’s not as long as you have the right people with you along the way!!

If you want a place that’s professional, friendly, and makes taxes feel less intimidating, I definitely recommend this Liberty Tax location on college road in Wilmington,  NC for your yearly filing. I’ll absolutely be coming back next year.

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I love coming here! Chelsea been doing my taxes for the past few years and she always has been great but this year I got to meet Lydia who was nice and the service was fast!!! I will highly recommend them any day of the week!

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Chelsea is the Best! Very professional and  knowledgeable. Chelsea deserves a raise or bonus for superior customer service. In addition, there was a disgruntled customer in front of me that she handled perfectly very professional.

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Tax Preparation Services at 415 S College Rd in Wilmington

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